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Global Import Services
Customer Testimonials
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"Great experience for an
independently owned import service shop. The front desk person was very
polite and professional. The service advisors had very good customer
service. All my service needs were met in a prompt and friendly manner."
"Decided to buy a car that they inspected. Accommodated me despite less
than a days notice. "
"For a small fancy shop the prices are lower than
the dealer and the staff is very professional & friendly. I take my Benz to
Global ONLY!"
"Global Imports took time to explain the repairs that were needed on my
Mercedes. They gave me a convenient appointment time, and had my car ready
when they promised. Really friendly people!"
"Purchased and Audi A4 (1996) as a toy, they have
been awesome, quotes perfect, work above reproach, honest with integrity and
character to match, prices lower than other places I checked with! The only
shop I will let work on the Green Hornet! Suggest you give them a try before
anyone else in town! AWESOME CUSTOMER SERVICE!"
"I have found Global Imports to be a very professional and honest auto
repair business. The times I have taken my BMW there for service I have been
treated with courtesy and they always take the time to describe what is
wrong and what it will cost to fix. Their prices are reasonable also. They
have my car back when they say they are going to and call me during the day
with progress. The communication is great. The customer service is by far
the best I've received."
"I lucked into Global when I purchased both of my
BMWs from Great Neck and have been a customer for almost 3 years. During
that time I have found a number of things to be true about Global: 1) The
technicians really know there stuff! I have had some obscure BMW defects
show up that even the dealer couldn't figure out but these guys cracked it
and charged me a fair price in the process, 2) These guys are as honest as
the day is long. I've had some repairs that they were more than fair on and
they also stand by their warranties, 3) They put the customer first and are
willing to explain everything fully and go out of their way to get you the
best price possible even though the easiest route would be to get a new part
from the dealer at the maximum price. I have always viewed repair shops with
a bit of trepidation because fraud is so rife in that industry but I have to
say that Global has restored my faith in independent repair shops. It's hard
to find quality work, honest people and customer service all rolled into one
these days but these qualities exist in full display at Global. My
compliments to the whole team for a job well done!"
"I first became acquainted with Global Import Service after I purchased my
car from Great Neck Motors several years ago. And, since that time they have
been the ONLY auto repair shop to whom I would even consider entrusting the
care of "My Baby". From my very first visit, I was greeted by warm, smiling
staff who made it clear to me that they were as interested in the care and
maintenance of my new car as I was. Time and again, they have delivered on
their promises, completing work at the promised times, at a price congruent
with their quotes, and have really helped me both understand the nature,
cause, and necessity of the work they have performed, as well as the
importance of future work which might be required. They have done all of
this, the entire time, while making every possible accommodation to help me
maintain my vehicle in good working order, on a timeframe which meets the
demands of my schedule, and at a pace and price which my budget can
accommodate. The entire staff not only really cares about their clients and
the services they perform, they care about your car and your safety, and
their commitment to your satisfaction does not end when you leave their
parking lot! Their commitment to my satisfaction after I have left with my
car keeps me singing their praises to everyone! I travel between 35,000 and
45,000 miles each year in my car, and I depend on it for my livelihood. At
well beyond the 150,000 mile mark on my odometer, I realize that the service
my car has received from Global is perhaps the biggest reason why I am not
planning to enter the market for a new car at any time in the foreseeable
future. That, no doubt, is certainly an additional savings to me, but the
peace of mind I have in the excellent care the people at Global have given
both my vehicle and me, is a savings which no amount of money could
quantify! Thanks for the years of great service, guys. And I wish you every
continued (and very much deserved) future success!"
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